Thank you for purchasing digital art packs from Modemkiller.com. Due to the nature of our digital products, we regret to inform you that refunds are not available once the download links have been provided to the customer.

As digital art packs are non-tangible and irrevocable digital goods, we are unable to accept returns, exchanges, or issue refunds for any reason other than in the case of a proven technical fault with the files that prevents their use.

Our digital art packs are meticulously crafted and thoroughly tested to ensure compatibility and quality. However, if you encounter any technical issues or believe there is a fault with the files you have purchased, please contact us within 14 days of purchase with a detailed description of the problem. We will investigate the issue promptly and provide assistance to resolve it.

We are committed to providing high-quality digital products and excellent customer service. If you have any questions or concerns about our refund policy or your purchase, please don't hesitate to contact us.

Thank you for your understanding and continued support of Modemkiller.